Note: All new boiler installs come with 1 year labour warranty by us (Portman UK)
If you require larger or commercial-sized boilers, or if you are looking for a different boiler that is not listed, please contact us 020 4634 2038 or email to info@portmanuk.com . Our team will be happy to assist you.
IMPORTANT TERMS, ASSUMPTIONS & CONDITIONS
1. Standard Inclusions
Unless otherwise stated, our domestic boiler replacement quotations include:
Supply and installation of the new boiler as specified Standard horizontal flue installation One FREE wireless room thermostat FREE system filter supplied and installed Full commissioning in accordance with manufacturer requirements Registration of the manufacturer warranty Gas Safe certificate upon completion Removal and disposal of the existing boiler Minor pipework alterations to suit the new boiler For some manufacturers, installation of a system filter may contribute toward extended warranty eligibility (subject to manufacturer terms and conditions).
Note: Vertical flue installations are not included unless specified or selected.
2. General Pricing Information
All prices are estimates only and subject to site survey. Final pricing may change following inspection of: Property condition System condition Access Compliance with current regulations 3. Standard Installation Assumptions
Prices are based on a standard installation defined as:
Like-for-like boiler replacement (unless otherwise selected) Existing pipework suitable and compliant Reasonable access to installation location Standard working hours No unforeseen structural or compliance issues Any deviation from the above may result in additional costs following site survey.
4. Works Not Included As Standard
(Chargeable if required or selected)
Unless specified, the following are excluded:
Boiler relocation (unless selected) Upgrades to heating, hot water, or gas pipework Relocation of cylinder or associated services New core holes for flues Flue extensions, additional bends, non-standard routes Electrical upgrades beyond basic connection Gas supply upgrades or meter alterations Power flushing Replacement of system components not listed in quotation 5. Access, Parking & Travel Costs
(Chargeable if applicable)
Parking charges Congestion charges All additional costs will be confirmed following site survey.
6. Making Good & Decorative Works
(Optional / Chargeable)
Not included as standard:
Boxing-in pipework Plastering, tiling, painting, decorating Joinery or cosmetic repairs Floor or wall finishes Pipe penetrations will be sealed for safety purposes only unless agreed otherwise.
7. Access & Working Conditions
Not included unless specified:
Scaffolding Cherry pickers or specialist access equipment Unsafe or restricted working environments Excessive working at height beyond standard ladder access Specialist access requirements will be assessed and quoted separately.
8. Electrical Works
Included:
Basic boiler electrical connection (where suitable supply exists) Chargeable if required:
Consumer unit upgrades New electrical circuits Major rewiring Electrical upgrades outside boiler requirements 9. Gas Supply
Not included as standard:
Gas pipe upgrades Meter relocation External gas works If the existing supply is undersized or non-compliant, upgrades will be quoted separately.
10. Flues & Compliance
Included:
Standard horizontal flue installation Chargeable if required:
Vertical flue installations Manufacturer-specific vertical flue kits Flue extensions or bends Roof flashing kits Roof works (tile/slate cutting and making good) Vertical flue installations are non-standard and subject to separate quotation.
11. Heating System Condition
Not included unless specified:
Power flushing Remedial pipework repairs Replacement of faulty valves, pumps, or unspecified components Major re-piping or system alterations 12. Controls & Zoning
Included:
Controls selected at quotation stage Chargeable if required:
Additional heating zones Multiple thermostats beyond selected package Smart radiator valves 13. Hot Water Cylinders
Cylinder upgrades are subject to:
Cylinder size Location Discharge pipework route Electrical requirements Complex discharge routes, access issues, or additional requirements may increase final cost.
14. Waste & Asbestos
(Specialist / Chargeable)
Included:
Removal and disposal of existing boiler Chargeable if required:
Asbestos identification, testing, removal Specialist hazardous waste removal All asbestos works must be carried out by licensed contractors.
15. Commercial & Non-standard Installations
Not included as standard:
Commercial or industrial systems Plant rooms or high-output installations Non-domestic properties requiring bespoke design These require separate quotation.
16. Payment Terms
Full payment due upon completion Payment by bank transfer unless otherwise agreed 17. Variations & Additional Works
Any works outside agreed scope or identified during installation/site survey:
Will be treated as a variation Discussed and agreed before proceeding May incur additional cost 18. Delays Outside Our Control
We are not liable for delays caused by:
Manufacturer/supplier delays Weather conditions Third-party contractors Installation dates may be adjusted accordingly.
19. Client Responsibilities
Immediate work area will be reasonably protected Client must remove or protect personal belongings prior to commencement 20. Warranty & Limitations
We provide:
12-month labour warranty on workmanship Manufacturer warranties apply to appliances and components, subject to manufacturer terms.
Warranty does not cover:
Existing components not replaced Misuse or lack of maintenance Third-party interference 21. Cancellation Or Postponement
Cancellations or postponements with less than 24 hours’ notice may incur reasonable charges for:
Labour Materials Allocated time 22. Right To Amend Or Decline Works
We reserve the right to:
Amend pricing Decline works If installation is deemed unsafe, non-compliant, or not economically viable following site survey.
